Comfort and convenience are the hallmarks of Norwich Smiles Family Dentistry's office operations. To ensure your convenience, below is the information you need about our hours, location, appointment scheduling, insurance acceptance, and billing.

Office Hours
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Click here for door to door driving directions

Local Landmarks: The office building is light tan with green trim. We are located next to the Dunkin Donuts on West Main Street. There is ample parking on site.

If, for any reason you cannot keep a scheduled appointment or will be delayed, please call us as soon as possible. 

Insurance and Billing

We accept most traditional insurance plans, contact our office to verify acceptance of your plan. We are happy to file insurance for your reimbursement as long as you are free to choose your own dentist.

Accepted Insurance Carriers

  • Tricare / United Concordia
  • Anthem Blue Cross Blue Shield of CT PPO
  • Delta Dental PPO
  • Mashantucket Pequot
  • United Health Care PPO
  • Cigna PPO
  • Metlife PPO
  • Guardian PPO
  • Aetna PPO
  • Connecticare PPO

Payment Options

We accept Visa/Master Card/Discover, personal checks, and cash. We will process all insurance claims for you and do so electronically. For your convenience we also offer a no interest payment plan option through Care Credit for those who qualify.

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Appointment Scheduling Details

Patients are scheduled for 60 minutes for the first visit. Please come 15 minutes early so that we can answer any questions you may have and so that you can finish your paperwork (if not already done). Please do your best to not miss or cancel appointments. Timely care is important!


  • Longevity - Several members of our staff have been working for Norwich Smiles Family Dentistry, LLC since the mid 1980's and mid 1990's. This stability creates trust and comfort for our patients.
  • 24 Hour Live Emergency Answering Service - Patients are seen as quickly as possible in emergencies, if necessary, and followed up on when the office re-opens.

Contact Us

860-889-5166 | [email protected]

Our Location

Find us on the map

Hours of Operation

Our Regular Schedule


8:00 am-5:00 pm


8:00 am-5:00 pm


8:00 am-5:00 pm


8:00 am-5:00 pm


8:00 am-5:00 pm